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Responsible Gaming

At SciPlay (Light & Wonder), we understand that responsible gaming is essential for a safe and enjoyable experience. We encourage our players to adopt balanced and healthy habits when playing on our platform.

Gambling should be viewed as entertainment, not as a means of generating income. It's essential to set limits, budget accordingly, and never chase losses or pursue high-risk strategies.

Budget and Bankroll Management

Managing your bankroll is crucial for responsible gaming. We recommend setting aside a dedicated budget specifically for gaming and avoiding over-spending. Remember that our games are designed for entertainment purposes only, not as a way to make money.

Deposit, Loss, Wager, and Session Limits

We provide various tools to help you maintain safe limits:

  • Deposit Limits: You can set daily or monthly deposit limits to control your spending.
  • Loss Limits: Our system allows you to set loss limits, preventing significant losses within a specified period.
  • Wagering Limits: Manage your bets by setting wagering limits for individual games or overall.
  • Session Time Reminders: Take regular breaks with our session time reminders, available on all devices.

Reality Checks and Time Reminders

Our platform offers reality checks to help you monitor your gaming activity:

  • Reality Check Messages: We send periodic messages to remind you of your gaming history and encourage responsible play.
  • Session Breaks: Take a break from gaming with our automated reminders, ensuring you stay focused on real-life priorities.

Cooling-off Periods and Self-Exclusion Tools

If needed, take control of your gaming experience:

  • Cooling-off Period: Temporarily suspend your account to reassess your gaming habits.
  • Self-exclusion tools: Choose from 30-day, 90-day, or permanent self-exclusion options.

Account Verification and Age Restrictions

We strictly enforce age restrictions to ensure that only adults can access our platform:

  • Age Verification: Our system verifies the player's age before allowing full account creation.
  • Restricted Regions: We comply with local laws and regulations regarding gambling accessibility in specific regions.

Protection of Vulnerable Players

SciPlay (Light & Wonder) prioritizes vulnerable players' well-being, providing tools for responsible gaming:

  • Family/Device Protection Measures: Ensure family members or users do not access your account without authorization.
  • Account Security: Lock your device using fingerprint recognition to secure access.

Warning Signs of Problematic Gambling

Be aware of the following indicators:

  • Spending more time and money on gaming than initially intended
  • Chasing losses or feeling compelled to win back funds lost
  • Ignoring financial responsibilities due to excessive gaming
  • Hiding gaming habits from friends and family
  • Feeling anxious, depressed, or irritable after gaming

Support Organisations for Professional Help Resources

If you feel that your gaming behavior is problematic, we're here to support you:

  • Begambleaware
  • GamCare
  • National Gambling Helpline (UK)
  • Gamblers Anonymous UK

Responsible Bonus Usage

We want you to enjoy our bonuses responsibly:

  • Only use bonuses for their intended purpose.
  • Understand the wagering requirements and conditions before claiming a bonus.

Safer Gambling During Slots, Live Casino, Sportsbook, or Promotional Play

Practice responsible gaming across all platforms, including our slots, live casino, sportsbook, or promotional play sections:

  • Set limits, track spending, and stay informed about your gaming activity.
  • Manage your bankroll for each game session to avoid financial stress.

Mobile Gambling Awareness

Our mobile app is designed with safety in mind. Take advantage of reality checks, time reminders, and other features specifically tailored for mobile devices:

  • Utilize our family/device protection measures to safeguard against unauthorized access.
  • Explore the various settings within your device's operating system to limit gaming session duration or spending.

Compliance with Licensing or Gambling Regulations

We're committed to following regulations set by local authorities regarding gambling accessibility in specific regions. Our platform adheres strictly to industry guidelines, ensuring a secure and enjoyable experience for our players:

  • Compliance with the United Kingdom’s Gaming Act of 2005
  • Adherence to GamStop policies